GFI Knowledge Base articles; Web forum; Contacting GFI Technical Support. If this manual does not A list of common issues encountered when using GFI FaxMaker: Email2FaxGateway Error during document conversion ยท Error Ensure that the FaxMaker printer driver on the server machine is installed on the GFIFAX port and is set up as default printer. Check that the application program. GFI FaxMaker Manual Online: Troubleshooting, Introduction, Common Issues, Table 14 Gfi faxmaker fax server getting started guide. . Document.

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Additionally make sure it’s the actual. If you don’t get a when resending it then check that winword. Ordering How to order Order online Find a partner Pricing.

I am receiving an error on my client fax machine. I am evaluating Faxmaker 12 on Exchange and am having a few issues. Check that the application program is installed on the server and that there is association to print with the files. I have opened word to make sure there are no windows that pop up. I do have one question To print the manual completely, please, download it.

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Yes I have, and it looks like the issue is step one – I can’t print to the Faxmaker printer from the server. If I try to send a fax, it just hangs there until I get the “conversion timeout” error.


I got an extension on the trial period, so I uninstalled everything, reinstalled according to the manual, went thru all the KB articles and the above posts, and I still get the same error while trying to send. The reference number s used are: I spoke with Support about this one.

If it fails, refer to table below for most common causes and solution:.

Should you require any updates or further information, kindly contact us using the support form at the following link: This issue is currently being handled by e-mail support. Document conversion timeout Monday, December 17, Job status Failed Additional information Error converting coverpage: We added a DEP acception for “fmgwinet.

Document conversion timeout Friday, December 07, 5: I suppose that you didn’t meant IE8 uninstallation on client machine?

Excel Attachment conversion failed : 1701

Sorry, I gave you the wrong article. How can we help? Document Conversion Timeout Thursday, November 11, 2: Does the article you provided apply to Office as well? Current active users There are 0 members and 1 guests. We had recently updated and ie8 was installed.

After uninstalling ie8 on the fax server the issue cleared up.

Document conversion timeout

What else can I check? Also that looks like a word problem your getting when doing the print from the. GFI Back to gfi. There are various causes for this issue.


Error converting front coverpage: Live sales chat Live support chat Download free trials Connect with us.

GFI Faxmaker Error

Don’t have an account? Should you require any updates or further information, kindly contact us using the support form at the following link: This was a problem with IE 8 and how it handles the default printer, our latest build seems to have resolved that issue. First check things listed in this article, http: The client machines are all running on the same setup networked through windows xp.

Gif the Configuration Wizard or. Try this one instead, http: Document conversion timeout Monday, December 10, Document conversion timeout Thursday, December 06, Current active users There are 0 members and 1 guests.

GFI Back to gfi. I have been using faxmaker for almost 2 years with no problems and no changes. Ticket reference numbers Tuesday, December 18, faxmakeg Does anyone have a idea why this happens?