How to guide for your HP Officejet Pro All-in-One Printer – Aa. to setup and use your printer. Learn how to set up your HP Printer, print, scan and fax. HP Officejet Pro All-in-One Printer – Aa . Printer Offline? Use the HP Print and Scan Doctor to help resolve Printer Offline conditions. DOWNLOAD. HP Officejet Pro (A). All-in-One Series .. Scan an original to a computer (network connection). . Use HP Scan to Network Folder.

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The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem. This page requires Javascript. This product has been exchanged for a new or refurbished product. Pull out the output tray extension. The Print window opens. Please enter a Product Number to complete the request. If the issue persists offidejet, continue with the next solution.

Wait 20 seconds, and then click Refresh. Review the Cause and Prevention sections at the end of this document to check other possibilities. Other issues, such as connectivity, print driver settings, special paper, photo paper facing shiny side up, or slick or damaged paper might cause the problem.

HP Officejet Pro All-in-One Printer – Aa – Driver Downloads | HP® Customer Support

Modify your browser’s settings to allow Javascript to execute. If your printer includes paper Tray 2, perform the following steps for paper Tray 1 and paper Tray 2. How does HP install software and gather data? Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Click Cancel to exit the updater.

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If you need to change the version of Windows, click Changeselect your version, and then click Change. Let HP identify any out-of-date or missing drivers and software.

Modify your browser’s settings to allow Javascript to execute. Press and hold the Cancel button for three seconds. Please verify ofgicejet product is powered on and connected, then try again in a few minutes. Choose a different product. Now go to Control panel — Devices and printer — Select all the printer entries and remove the device.

Unable to determine warranty status.

Choose a different product. Use a flashlight to hhp the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers.

HP Officejet Pro Will not scan. It does copy and fax, b – HP Support Community –

Two Sided, 1-Sided Copy: The Print Report menu displays. Click the name of your printer, and then click Continue. Print a self-test report Print a self-test report. Check for obstructions inside the tray.

Press in the buttons on the sides of the two-sided printing accessory duplexerand then remove the duplexer by pulling it away from the printer. Learn more about HP’s privacy policy. If the issue persistscontinue to the next solution.


HP Officejet Pro 8500 All-in-One Printer – A909a User Guides

These steps print a self-test page from either a printer control panel or a touch screen. Product has been exchanged: If these steps resolved the issueyou do not need to continue troubleshooting.

Product sold without warranty: The self-test report prints. See your browser’s documentation for specific instructions. Already have an HP account?

The print side, or shiny side, of the paper is not loaded in the tray face down. Thus, the warranty has been removed from this rpo. Press the Power button to turn off the printer. Please use the product number and serial numbers of the new product to validate warranty status.

Please click ” Accepted as Solution ” on the post that solves your issue to help others find the solution. Make sure that the stack of media height does not exceed the dotted line stack label height located inside the input tray.

The list of all available drivers for your product is shown above.